Mystic Advisory Privacy Policy
Introduction Mystic Advisory Privacy Policy
At Mystic Advisory (“we,” “our,” “us”), your privacy is our priority. Mystic Advisory Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, www.mysticadvisory.com, and our services.
Information We Collect
Types of Personal Information
We may gather the following types of personal information:
- Personal Identification Information: This includes your name, email address, postal address, phone number, and payment details.
- Order Information: Details regarding your purchases, including your order history and preferences.
- Website Usage Information: Data such as your IP address, browser type, pages visited, time spent on pages, and other analytical information collected during your visit.
- Communication Information: Any correspondence between you and Mystic Advisory, including emails, messages, and customer service interactions.
How We Use Your Information
Processing and Fulfilling Orders
We primarily use your personal information to process and fulfill your orders. This includes processing payments, arranging shipping, and providing customer support when necessary.
Effective Communication
Your contact details allow us to keep you informed about your orders, respond to your inquiries, and send updates related to your purchases.
Marketing and Promotions
If you opt-in, we may use your information to send you promotional offers, newsletters, and updates on our products and services. Remember, you can opt out of marketing communications at any time.
Website and Service Improvement
We analyze how visitors use our Website to enhance our services, improve the user experience, and refine our marketing strategies. This helps us tailor our offerings to better meet your needs.
Legal Compliance
We also process your information to comply with legal requirements, such as record-keeping for tax purposes, and to protect our legal rights.
How We Share Your Information
Third-Party Service Providers
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, shipping orders, and providing customer service. These entities are bound by strict confidentiality agreements and are only allowed to use your information for the services they perform on our behalf.
Legal Obligations
In certain situations, we may be required to disclose your information to law enforcement, government authorities, or other third parties to comply with legal obligations, protect our legal rights, or respond to a valid legal request.
International Data Transfers
Global Data Processing
Mystic Advisory operates on a global scale, meaning your personal information may be transferred to and processed in countries outside of the UK or European Economic Area (EEA). By using our services, you consent to these international data transfers. Rest assured, we take all necessary steps to ensure that your information is treated securely and in line with this Privacy Policy.
Cookies and Tracking Technologies
Enhancing Your Browsing Experience
We use cookies and other tracking technologies to enhance your experience on our Website. Cookies allow us to provide a more personalized experience, improve site functionality, and analyze traffic patterns.
Types of Cookies Used
- Session Cookies: These cookies are temporary and expire once you close your browser.
- Persistent Cookies: These remain on your device until you delete them.
Managing Your Cookies
You have the option to control cookie settings through your browser. While you can block or delete cookies, please note that doing so may affect your experience on our Website.
Your Rights Regarding Your Information
Access to Your Data
You have the right to request a copy of the personal information we hold about you. This allows you to review and confirm the accuracy of the data we have collected.
Correcting Inaccuracies
If any of the information we hold is incorrect or incomplete, you can request that we correct it to ensure accuracy.
Requesting Deletion
You have the right to request that we delete your personal information. However, this request is subject to certain legal obligations that may require us to retain some information.
Restricting Processing
Under certain circumstances, you can ask us to restrict how we process your personal information. This might be applicable if you contest the accuracy of your data or object to the processing of your data.
Objecting to Data Processing
You have the right to object to the processing of your personal information for direct marketing purposes. Once you object, we will cease processing your data for this purpose.
Data Portability
You can request that your personal information be transferred to another organization or directly to you, where technically feasible.
If you wish to exercise any of these rights, please contact us at support@mysticadvisory.com. We will respond to your request in a timely manner, respecting your rights and ensuring your privacy.
Data Security
Protecting Your Information
We employ a range of technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security assessments. However, it’s important to note that no method of transmission over the internet or electronic storage is entirely secure.
Retention of Your Information
How Long We Keep Your Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and enforcing our agreements. Once your information is no longer needed, we will securely delete or anonymize it.
Changes to This Privacy Policy
Staying Updated
Mystic Advisory may update this Privacy Policy to reflect changes in our practices or to comply with new legal requirements. We will notify you of any significant changes by posting the updated policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
This Privacy Policy is effective as of August 9, 2024. By using our Website and services, you agree to the terms outlined in this policy.